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Insta GAMES
Games Studio Support Terms
App Store

Last updated November 15, 2024

Privacy Policy

Who We Are

Insta GAMES mobile games are published by INSTAMARKETING & GAME SRL. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile games, support channels, and related services.

Information We Collect

  • Support information you send to us, including your name, email address, message, game name, device model, and iOS version.
  • Game and device information such as app version, platform, approximate region, language, gameplay events, crash logs, diagnostics, and performance data.
  • Advertising and analytics information, including usage data, advertising identifiers where allowed, ad interactions, and attribution data.
  • Purchase information handled by Apple, such as confirmation that an in-app purchase or subscription was completed. We do not receive your full payment card details.

How We Use Information

  • Operate, maintain, secure, and improve our games and website.
  • Respond to support requests and investigate bugs, crashes, purchases, or player reports.
  • Measure game performance, balance gameplay, analyze trends, and decide future updates.
  • Show, measure, and improve advertising where ads are included in a game.
  • Comply with platform rules, legal obligations, fraud prevention, and safety requirements.

Advertising and Analytics

Some of our games may use third-party advertising, analytics, crash reporting, and attribution tools. These partners may process usage data, advertising data, device identifiers, and approximate location under their own policies. You can limit ad tracking through iOS privacy settings where available.

Sharing Information

We may share information with service providers that help us operate games, deliver ads, analyze usage, process support requests, prevent fraud, or comply with law. We may also share information if required by legal process, to protect rights and safety, or as part of a business transaction such as a merger or asset transfer.

Children

Our games follow the age ratings shown on their App Store pages. We do not knowingly collect personal information from children under 13 without required consent. If you believe a child has sent us personal information, contact us and we will take appropriate action.

Retention and Security

We keep information for as long as needed to provide services, support users, improve games, comply with legal obligations, and resolve disputes. We use reasonable technical and organizational safeguards, but no online service can be guaranteed to be completely secure.

Your Choices

  • You can request support records, correction, or deletion by contacting us.
  • You can manage Apple in-app purchases and subscriptions through your Apple ID settings.
  • You can control tracking permissions, advertising identifiers, notifications, and app access through iOS settings.

Contact

For privacy questions or requests, contact us at hi@theinsta.games.

Insta GAMES

Mobile games by INSTAMARKETING & GAME SRL.

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